Credit Processing, Rental Software

Powerful Credit Processing Features
Powerful credit processing features have been built into RCMS Professional. If you only want to track your clients credit card information, you may do so. Or, if full credit processing features are important to you, you will appreciate the thought that has been put into the credit processing features of RCMS Professional.

Completing Credit Applications
When adding a new customer you are asked if you want to add a Credit Application. Typically, the salesperson will gather the initial information from the customer. This may include credit card information, bank and trade references. The salesperson will then mark the credit application as "Completed". The date, time and Salesperson ID is stamped into the credit application.

Verifying Credit Applications
Then, an administrator with the proper rights would open a screen for "Verifying" the credit applications. This administrator would call the bank and trade references, and record the average balance, high balance, date account was opened, and whether they pay within terms. Once the credit application has been marked as verified, the credit application drops in to the next stage where it needs to be approved.

Approving Credit Applications
A manager with the proper rights will go into this section of credit processing and review the credit application. The credit manager will determine the terms and credit limit appropriate for this client and mark the credit application as "Approved". Once approved, the terms and credit limit are written to the customer's record and "Approved Orders" may then be processed.

You may record information on:

Credit Cards
Bank information
Online Credit Reporting Agencies such as Equifax, Trans Union, Experian
Online Dunn & Bradstreet Reporting
Trade References
Personal Information

Approving Orders
Besides approving the clients credit application and setting the terms and credit limit, individual orders must also be approved. Once the salesperson has taken an order, the order will be displayed in an "Approve Order" browse. From this "Approve Order" screen, the credit manager or other personnel that have been granted the proper rights may review the order, credit information and approve the order without having to jump between the order entry screen, customer screen and credit application screens. All of this information is accessible from one place that is password protected.

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