Customer Relationship Management

Sage CRM is a comprehensive, award-winning, wireless and Internet-based Customer Relationship Management (CRM) system that provides enterprise-wide access to vital customer, partner, and prospect information – anytime, anywhere.

Sage CRM uses industry-leading technology to foster better business practices and effortless information exchange throughout your enterprise. With Sage CRM, you can quickly analyze, manage, and synchronize sales, marketing, and customer care activities across all points of contact. Regardless of how, when, or where your customers, partners and prospects choose to interact with your company, Sage CRM gives you a decisive advantage by providing comprehensive, easy-to-use tools to successfully manage these relationships.

Sage CRM offers a full range of hosted or on-site deployment options, which means you get complete flexibility to run your business your way. As your business needs change, you can quickly and easily switch deployment environments (from hosted to on-premises deployment, or vice versa), and all your CRM customization and data move with you.

RCMS CRM Integration Link
And now, with the RCMS CRM Integration Link, you will have access to all of your RCMS customer account information through Sage CRM. The RCMS CRM Integration link is fully bidirectional, selected contacts data entered in RCMS will update Sage CRM and vice versa. With the RCMS CRM Integration Link you choose which RCMS customers will be Sage CRM contacts.  Also you can "promote" Sage CRM contacts to RCMS customers.

No more entering contact information into your contact manager and then reentering the same into your rental package once they become customers. With the RCMS Integration Link you have access to RCMS Professional accounting information such as customer balance, open invoices, credit memos, and payments from within Sage CRM.

The RCMS CRM Integration Link will enhance the power of Sage CRM by providing CRM users efficient access to vital RCMS accounting and transactional data. The result is increased customer satisfaction, loyalty and dramatic increases in organizational efficiency, resulting in higher revenues and lower costs.

Click here for a list of other Contact Management programs that link with RCMS.

Sage CRM Demo

Sage CRM Brochure (PDF)

Sage CRM provides your marketing, sales, and customer service teams with the tools they need to find new customers, close sales faster, and build lasting, more profitable relationships across all channels.

With Sage CRM, you can:

• Empower your staff with enterprise-wide access to vital customer, partner, and prospect information.
   
• Build long-lasting customer loyalty and generate repeat sales from your best customers.
   
• Integrate with Sage Pro ERP for efficient access to customer, partner, and transactional data.
   
• Analyze, forecast, and report on key sales data.
   
• Assign, schedule, and track marketing campaign activities, and measure the performance of every campaign.
   
• Identify, execute, and replicate effective marketing initiatives across your sales channels.
   
• Access relevant customer data in real time, including purchases, call and escalation history, interactions, multiple contacts, support cases, e-mail and documents sent and received, and sales opportunities.
   
• Integrate with other applications through our sophisticated, yet easy to use, Web services interface.